Returns and Exchanges


Returns and Exchanges

If you are not completely satisfied with your Laser Art US or gift, please return the package within 5 days to the address provided. Use the shipping carrier most convenient for you, and send the package to the following address:

Shipping fees are non-refundable.

If your item arrives damaged, we will work with you to replace it as quickly as possible. Email Customer Assistance at  Please reference the six-digit order number found at the top of the order confirmation email.

If you have any questions about our return, exchange, or damage policies, please contact Laser Art US E-commerce Customer service via contact page. We are open 10:00am and 4:00pm Pacific Standard Time (if no one is available, please leave a message with your name, order reference number, and your phone number and we will call back as soon as possible).

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